Feedback from our customers
22/07/2025: Hi Corrie,
My Google account was hacked so I no longer use it, but happy for you to add my review to your website.
Couldn’t be happier with the service I received from Secure M. I booked a wheelie bin, which was delivered directly to my door. Prompt, courteous and trustworthy - all things that matter when disposing of sensitive documents.
Kind regards,
Monica Ewin
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14/07/2025: Good afternoon Gabriela,
We do not have a google account but please see below review for you
“We had a great experience with your service. It was easy to make a booking and your staff provided us with helpful advice as to how many bins we required and ensured a timely delivery. You were also very accommodating when we needed to extend our pickup date by a couple of days. Highly recommend for your reliable and customer focused approach. Five Stars! “
Have a lovely day
Kind Regards
Jacqui -Customer Service J. H.
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08/07/2025: The Review……
All good. Service delivered as promised and expected. Worry free.
Thank you
Richard H.
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08/07/2025: 5stars
We were very happy with the whole process, from getting a quote, accepting and arranging the timing. Simple and efficient. Our bookkeeper was even impressed with the price! So much more time and cost effective than using our own shredder given the quantity of documents. Will definitely use again for end of year.
Fiona - SH Preschool
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24/06/2025 :Dear Corrie and Gabriella,
I am sending this commendatory email to thank you for Secure M's services and for your helpful involvement in handling my requests.
My experience with both home pick-up and personal delivery of documents was entirely positive. The home pick-up proved both swif and efficient.
Thank you both for your assistance along the way.
All the very best to you,
Gordon (Ashley)
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11/06/2025:” I highly recommend Secure M for all your document disposal needs. Their team is friendly, professional, and dependable. We have full confidence that our security requirements have been handled efficiently and to the highest standard”. -from Talei @ Challenge
Five stars, so easy to dispose of personal information. Thank you. 18/02/2025 from Linda
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Great service, very quick and secure, 5 stars. 16/01/2025 from Damian Z.
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Unfortunately, we don’t have a google account to leave an review, but definitely can leave a review - 5 stars for Secure M: “ Easy booking process, friendly service and picked up on schedule. Highly recommended!”. Thank you so much for your help Corrie. 22/01/2025 from Annie S.
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Dear Corrie,
I don’t have a Google Account – I’m also not tech savvy however I’m happy to write a review for you to post on your own website. See below.
“I owned a small business for over 20 years at Epworth Hospital Richmond until 2019. SecureM was suggested to me by my Bookkeeper of more than 20 years as she had worked for other accounting firms etc.. & they all used Secure M. I trusted my Bookkeeper, and have used Secure M for a number of years and have never been disappointed. They have outstanding customer service, from Corrie ( who I usually speak with) to the actual drivers who drop off & collect the bins. They are very friendly, very accommodating to the individual’s requirements & they go out of their way to assist you above & beyond.
I have used other companies that I won’t name, so I do have a comparison. SecureM are extremely convenient as they drop off the bins at a day/time that is suitable to you & they are flexible in that you have the option of extending the length of time if you need to & I have done so due to personal issues. Connie is so very understanding & accommodating – it’s never too much to ask. I’ve even asked for a additional bin as the paperwork exceeded my estimations.
I suggest you give SecureM a try – you will not be disappointed.” Jenny on 18/06/2024
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From first contact with Corrie/ Gabriela to collection by David, the team were responsive and helpful and their service is underpinned by quality processes. The service provided by Secure M document shredding is excellent. - Heather U. on 25/05/2024
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I give 5 stars to Secure M Shredding. Everything was faultless from booking to bin drop off and pick up. Pricing was excellent as well. Thank you Secure M I will use your service again and recommend you to others. - Pat B. on 08/05/2024
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Perfect professional and friendly service as always, which is much appreciated. Kind regards, -Ian P. on 30/04/2024
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I’m very happy with the service provided by Secure M. Your staff are always very frindly and helpful and you always provide a prompt and efficient service. - Natalie on 26/04/2024
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